Privacy Policy

MRS BPO, LLC (“MRS”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our services.

How We Use Your Information
MRS BPO, LLC is a debt collector information it obtains will be used for the purpose of debt collection. MRS uses and shares information it obtains through its website for the specific purpose for which you provided the information and/or as described in this Privacy Policy, and to analyze characteristics associated with the use of our website.
We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice. We do not sell and will not sell your personal information.

Information collection

We collect personal information that you provide directly to us, such as your name, contact details, and payment information. Additionally, we may collect information from third-party sources, including credit reporting agencies and public records, to assist in our collection efforts.
Use of Information

The information we collect is used to:

• Facilitate debt collection activities.
• Communicate with you regarding your account.
• Process payments and transactions.
• Comply with legal obligations.

Information sharing

We may share your personal information with:

• Service providers who assist us in our operations.
• Credit reporting agencies, as permitted by law.
• Law enforcement or regulatory agencies, if required by law.

Data security

MRS has implemented physical, technical, and administrative security safeguards to protect against the unauthorized release of or access to personal information.

Your rights

You have the right to:

• Access the personal information we hold about you.
• Request corrections to any inaccurate information.
• Opt-out of certain communications, where applicable.

Contact information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

MRS BPO, LLC

402 Lippincott Drive

Marlton, NJ 08053

Phone: (888) 334-5677

Updates to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the effective date will be updated accordingly.

This communication is from a debt collector. This is an attempt to collect a debt, and any information obtained will be used for that purpose.

For more detailed information, please refer to our full Privacy Notice available at:

MRS BPO

California Residents – Your Legal Rights

• The right to access personal information – You have the right to request access to your personal information that we collected about you, subject to certain exceptions.
• The right to delete personal information –You have the right to request that we delete your personal information, however, state and federal law or our clients may prohibit us from deleting personal information, which MRS or its clients will disclose to you.
• The right to non-discrimination – We will not discriminate against you if you exercise any of these rights.
• The right to an authorized agent – You can designate an authorized agent to make any of these requests by providing your express written authorization. We must be able to verify your identity and the authorization must include the authorized agent’s name, address, telephone number, and email address (for providing the personal information collected or to respond to a request for deletion). If you wish to exercise any of these rights, please contact MRS by doing one of the following:

1. Submit online to mrscustomerservice@52.90.30.187
2. By mailing a request to: MRS BPO, LLC, 402 Lippincott Drive, Marlton, NJ 08053;
3. Calling us at 888.334.5677 (TTY: 711)
4. Interactive webform on our website at www.mrsbpo.com

If you choose to contact directly by [email/phone/in writing], you will need to provide us with:

• Enough information to identify you [e.g., your full name, address and customer or matter reference number];
• Proof of your identity and address (e.g., a copy of your driving license and a recent utility or credit card bill); and
• Describe your request with sufficient detail that allows us to properly understand, evaluate and respond to it.

We are not obligated to make a data access or data portability disclosure if we cannot verify that the person making the request is the person about whom we collected information, or is someone authorized to act on such person’s behalf. MRS is not responsible for the security or confidentiality of any information once it has been provided to you.

Information We Collect

We may have collected the following categories of personal information from consumers within the last 12 months:

Effective Date: January 3, 2025

Note: This Privacy Policy is provided for informational purposes and should be reviewed by legal counsel to ensure compliance with applicable laws and regulations.